Never Miss a Message Again: HubSpot Adds Social Inbox Notifications

 

It’s easy to miss an important social media comment or message, especially when notifications get buried or you’re switching between platforms just to stay on top of conversations. HubSpot’s new Social Inbox Notifications are here to change that.

With this update, you can now configure HubSpot to notify you when:

  • Someone comments on one of your owned social posts
  • Your social profile is mentioned in a public post or comment
  • You receive a direct message on Instagram

All without leaving HubSpot. No more hopping between apps to keep up with conversations.

This update matters because engaging quickly in the right conversations can make the difference between a missed opportunity and building stronger relationships with your audience.

HubSpot Social Inbox showing LinkedIn comments with an open Actions menu, offering options like Create contact, Archive, Save, Mark as spam, and View on LinkedIn.

Who Gets It

This feature is available on:

  • Professional & Enterprise tiers of Customer Platform
  • Marketing Pro & Enterprise
  • Marketing+ Pro & Enterprise

If social engagement is part of your growth strategy, this update is worth exploring.

Get in touch

Need help with HubSpot? Feel free to send us an email to hubspot@actuado.com.